865 Avery Isle
South Michel, NV 06531-0925
Email: support@evasens.com
At Eva Sens, we prioritize the protection of your personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you use our site eva-sens.com. It complies with the General Data Protection Regulation (GDPR).
1. Data Collected
We collect the following information when you interact with our site:
- Personal data: Name, address, email, phone number, provided during account creation, ordering, or contacting customer service.
- Payment data: Payment details (e.g., credit card number), processed via secure third-party platforms. Eva Sens does not store this data.
- Navigation data: IP address, browser type, pages visited, collected via cookies or similar technologies.
- Optional data: Information voluntarily provided, such as product reviews or survey responses.
2. Purpose of Collection
We use your data to:
- Process and ship your orders.
- Manage your customer account.
- Respond to your inquiries via customer service.
- Improve our site and services through navigation data analysis.
- Send marketing communications (with your prior consent).
- Comply with legal obligations (e.g., invoicing, fraud prevention).
3. Legal Basis
Data processing is based on:
- Contract execution: Necessary to process your orders.
- Consent: For marketing communications or certain cookies.
- Legal obligation: For accounting or fraud prevention.
- Legitimate interest: To improve services and secure the site.
4. Data Sharing
We share your data only with:
- Service providers: Carriers for delivery, secure payment platforms, or analytics tools (under confidentiality agreements).
- Legal authorities: If required by law or to protect our rights.
Your data is never sold to third parties for commercial purposes.
5. International Transfers
If data is transferred outside the European Union (e.g., via overseas providers), we ensure protection through GDPR-compliant contractual clauses.
6. Security
We implement technical and organizational measures to protect your data, including:
- Data encryption during transactions.
- Restricted access to personal data.
- Regular system monitoring.
However, no system is entirely foolproof. In case of a data breach, we will notify you as required by law.
7. Data Retention
We retain your data only as long as necessary:
- Order data: 5 years for accounting purposes.
- Customer account data: Until account deletion or after 3 years of inactivity.
- Marketing data: Until you unsubscribe or 3 years after last contact.
- Cookies: Based on their lifespan (see Cookies section).
8. Your Rights
Under GDPR, you have the following rights:
- Access: View your personal data.
- Rectification: Correct inaccurate data.
- Deletion: Request data deletion (except for legal obligations).
- Objection: Refuse certain processing, such as marketing.
- Portability: Retrieve your data in a structured format.
- Restriction: Limit data use in certain cases.
To exercise these rights, contact us at support@evasens.com with proof of identity. We will respond within 30 days.
9. Cookies
Our site uses cookies to:
- Ensure site functionality (essential cookies).
- Analyze traffic (analytics cookies).
- Personalize content or ads (marketing cookies, with your consent).
You can manage cookie preferences via the dedicated banner during your visit or in your browser settings. For more details, see our Cookie Policy (if available on the site).
10. External Links
Our site may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies.
11. Modifications
We may update this Privacy Policy to reflect legal changes or our practices. The latest version will always be available on eva-sens.com. For significant changes, we will notify you by email or via a site notification.
12. Contact
For questions or complaints about your personal data, contact us:
Email: support@evasens.com
Address: Eva Sens, 865 Avery Isle, South Michel, NV 06531-0925
You may also file a complaint with the CNIL (French Data Protection Authority) if you believe your rights are not respected: www.cnil.fr.
Eva Sens – Protecting your privacy, our commitment!
